Networking, computers, file storage, backup, websites, and AI tools for offices that don't have an IT department, plus lessons that get your staff using them. On-site when it has to be, remote when that's faster.
Kuhn Consulting provides small business IT support across the Vail Valley, in Eagle County, Colorado, from Vail and Avon down through Edwards to Eagle and Glenwood Springs. Most small offices here run on a handful of machines, a router the ISP dropped off, and a backup nobody has ever tested, which works right up until it doesn't. I fix the design rather than the symptom, then leave you with something documented that you can actually run. Everything is handled directly by me, a 25-year engineer, not a dispatch queue or a rotating technician.
Networking, computers, storage, backup, websites, and AI tools for offices that don't have an IT department.
Most small business network problems aren't mysterious. They're just nobody's job. Wi-Fi that drops in half the building, a router the ISP left on its default settings, no separation between the guest network and the machine holding your customer data. I fix the design, not just the symptom.
New machines set up properly the first time, older machines made usable again, and the dull maintenance that keeps both out of trouble. Windows and Mac. If a machine is genuinely finished, I'll say so rather than bill you to nurse it along.
A NAS gives your business shared files, version history, and local speed without renting cloud storage forever. Getting it right means thinking about drive redundancy, who can see what, and how the whole thing gets backed up. That last part is what most setups skip.
A backup nobody has ever restored is a hope, not a backup. I set up layered backups, local for speed and offsite for the fire and the theft, then run a real restore in front of you so you know it works before you need it.
Most small businesses don't need an AI strategy. They need two or three tasks to stop eating a day a week. I'll show you what current AI tools genuinely do well, set them up against your real data, and be blunt about where they'll waste your money.
WordPress made sense when the site was built. Now it's a plugin update away from breaking, and whoever set it up stopped answering email years ago. I move small business sites onto plain, fast pages, then host them here so there's one person to call when something looks wrong.
Hardware work happens in person: drive swaps, cabling, and the cleanup that makes a rack serviceable. Monitoring runs all the time, so a failing drive is a calendar item, not an emergency.
One-on-one or small group sessions, at your office or over screen share, built around the tools you already have and the work you actually do. Everyone leaves with written notes, so the lesson is still useful next month.
Most people try ChatGPT once, get a bland answer, and decide it isn't for them. The difference is knowing what to hand it and how to ask. We work on your real emails, quotes, and documents, so the session starts saving you time before it's over.
Cowork goes a step past chat. You give Claude a folder on your computer, describe the job, and it works through the steps on its own. It's a good fit for the paperwork that piles up in a small office, and it's also the AI tool where a careful setup matters most.
Most offices pay for far more of Microsoft 365 or Google Workspace than anybody uses, including the AI that now comes built in. A couple of hours on the parts that fit how you work tends to pay for itself quickly.
Most small business break-ins start with an email, not a hacked firewall. A short session built on real examples, including the ones already sitting in your inbox, is about the cheapest security upgrade there is.
For a local business, the Google listing often matters more than the website. Customers see your hours, photos, and reviews before they ever click through. I'll show whoever handles it how to keep all of it current without it turning into a second job.
Every install I do ends with a handoff, and a lesson makes it stick. Your staff learn to handle the routine things themselves, so a forgotten Wi-Fi password or a deleted file is a two minute fix instead of a service call.
Lessons are billed hourly, and the rate is on the rates page. Don't see the tool your business runs on? Ask, and I'll tell you honestly whether I know it well enough to teach it. Book a lesson.
A short note about the problem and where you are in the valley is enough to start.
Business rates are on the rates page. Looking for help at home instead? See home technology, or the service area and common questions.